ENS_Banner




Collection Services

No Up Front Fees!
If we don't collect, we don't get paid.
No account too small

email: info@cashflow-technology.com
Phone: (408) 251-9094 - Fax: (408) 370-2873
Log in

Courteous and professional collection services from people experienced in working with medical practices and their patients.


Personalized Service
Online Access
to Accounts and Reports
  • 24/7 Access to Collection Accounts
  • View Collector Notes/Comments
  • Email New Information to Collector
  • Assign New Accounts Online

Every practice should establish a specific policy for the management of their accounts receivable from day one through the time that the account becomes delinquent. Because the older an account becomes, the lower your chances of recovery, it is imperative to have an action plan and time is of the essence in assigning an account to collections.

We accept assignments via the web, fax or mail, whichever you prefer and all accounts are processed the same day they are received. We will provide you with an acknowledgement within forty-eight hours of receipt and monthly account status reports.

Our collection staff will mail a series of letters and contact delinquent patients by telephone until they are able to effect a settlement in full, or arrange an amicable payment plan. All delinquent accounts are reported to a national credit bureau on a monthly basis.

All funds recovered by us are placed in a trust account; disbursements are made on or before the tenth day of the month following when said monies are collected. The checks you will receive will be for the full amount recovered less our fee which is a previously agreed upon percentage.
(Typically 30% to 40%)

Effective solutions to settling delinquent accounts such as:

Free Collection Policy Consulting
Skip Tracing
Phone and Internet Payment Options
Credit Bureau Reporting
Legal Action Only with Your Authorization
Liens and Garnishments Only with Your Authorization
Documentation of all Collection Activity
HIPAA and Fair Debt Collection Practices Act Compliance



ACT NOW!

Don't Wait!

US Department Of Commerce statistics clearly illustrate that the age of each account determines its value because the older it is the less likely you are to collect.

Need Help with Collections?
Reduce total A/R, bad debt write-offs and the number of accounts sent to hard core collections.

There are many reasons why accounts receivable can get out of control. Staff turnover, lack of manpower, or often times office staff lacks experience or finds collection work distasteful leading to growing A/R balances. Patient balances that are growing are a clear indication that just mailing statements isnt enough. A regimen of collection calls by a person who is knowledgeable in collection procedures and regulations yet sensitive to your patient's needs is needed to turn the trend around and collect those outstanding patient balances. 

Identifying denial reasons and underpayment patterns, and correcting the underlying workflow and procedural problems are essential to successfully managing your insurance A/R. Timely submission rules require that follow up procedures be in place to correct problems as soon as possible. A systematic approach to reporting, work-flow and follow up procedures is needed not only to reduce the outstanding A/R but to prevent a re-occurrence of the problem.  

Cash Flow Technology Services works with your computer systems and trains your staff to manage your accounts. There are no long term contracts to sign, no hiring process, and no employee benefits or personnel issues to deal with. Flat rate or hourly training and consultation rates are available. 

A typical engagement is up to 2 weeks on site and 2 days a week for next 2 weeks. Weekly review and reporting for next two months.

 Call (408) 251-9094 for your free, no obligation consultation.

Onsite Collection Training Overview:
Identifying and Correcting Problem areas
  • Incorrect insurance
  • Incomplete or incorrect information
  • Improper coding
  • Inadequate follow up
  • Inefficient Work-flow
Techniques for maximizing collections
  • Patient Balances
    • Telephone techniques
    • Payment plans
    • Phone Checks
  • Insurance Balances
    • Reporting
    • Follow up procedures
    Procedures and Workflow

Implementation of clear follow up procedures
Develop a Consistent Collection Policy

Develop reports to accurately track A/R
Implementing a Capitation Management Plan


Call today for a No-Cost, No-Obligation Consultation
Call: (408) 251-9094

or click here to: